|
How to Reach Us |
| We're real people, Nancy & Greg Tang, who care about your Glass Orchids' experience.
Please use the feedback from below to let us know how we're doing! |
| PHONE:
207-223-0070 |
| U.S. Toll Free FAX: 1-866-259-4862
|
| International Customers: email or fax toll free:
1-865-342-8963 |
| eMail:
info@glassorchids.com |
| Snail Mail:
28
North Searsport Road, Frankfort, ME 04438 |
| A Note about email: We get 1000's of
emails every single day. 98% of them are offering to increase the size of
random body parts (many of which I don't actually have), make us rich or try to give us a virus. These
(*&^^ people get more crafty every day. We have virus protection software,
spam filtering software, spam filters and more but even these aren't
enough to keep all these emails from our inbox. Sometimes YOUR email will
get filtered out by these methods of protection. I do eyeball every single
email in my delete box before deleting but sometimes I miss one or two. If
I don't reply to your email in 48 hours then I didn't get it! I reply
quickly if I do get it!! I am the email Empress and am online almost every
single day!! If I don't reply please email me again. BUT please put a real
subject in the subject field.. use something like: Hello from <insert your
name> about <inquiry regarding your jewelry>. This is very important
because I look at the subject line to tell if the email is real. Also, I
DO NOT EVER open attachments unless you tell me it's coming and what it is
in the body of your email. Most viruses come this way. I wish I could make
this a better process and I work daily to improve it but the truth is that
the reality of the internet and the scum out there make this necessary
<sorry for the bad word>! If I don't reply to your second email then
please call me!!!! I want to hear from you and I DO apologize for any
inconvenience. |
| Please tell us
what you think about our web site, company, products, or
services. If you provide us with your contact
information, we will be able to reach you in case we have
any questions.
<<== I can't seem to get rid of that little purple dot...
hmmmmmmmmmmmmmmmmm |
